There are certain situations where only partial refunds are granted:
1. Any item is not in its original condition, is damaged or is unable to be resold for reasons not due to our error.
2. Any item that is returned more than 30 days after delivery.
How to Return a product (please follow the process below):
1. Email firstname.lastname@example.org.
2. Send your parcel back to the address listed below.
3. Once the return is received at our warehouse we will inspect it. If the product is not in perfect condition or has been worn we will not be able to refund you.
4. If the return passes inspection we will issue the refund to the account you made the payment through. This will take between 4-6 working days. Please note shipping is non-refundable.
Returns must be delivered back to:
Catalyst Global Ltd
South Fen Road